At Fetchef, our vision is to transform every meal into an extraordinary experience. We are committed to enriching gastronomy with innovation, speed, and excellence, while promoting sustainable and supportive growth for our partners.

Our values of sustainability, transparency, sharing, and enjoyment guide us in delivering moments of joy and conviviality, bringing people together around the table. Together, we do much more than share a meal: we build precious memories.

The power of Fetchef lies in its expertise and mastery of the digitalization of processes and customer relationship management (CRM), with the goal of saving you even more time. By trusting Fetchef and starting to use our services today, you will increase your potential for leveraging customer data. Our processes bring a major disruption in terms of organization, advanced management, and anticipation of customer relations, as well as how we record and secure data in an interconnected manner. Properly utilized data will be the gold of tomorrow.

Of course, the customer profile gives you access to the details and history of your relationship. The customer database belongs to you and is very easy to export. We have enriched it with new metrics from the reservation and order history of each customer.

Additionally, you have access to high-quality customer reviews: only customers who have ordered can leave a review, and if a customer does not provide feedback, we assume they were very satisfied with their experience. Therefore, your average rating will be much more accurate. Currently, we only share average ratings with customers. Only the restaurant can see the comments, as we know they can also be a source of stress and are not always honest or respectful. We are committed to preserving your image.

Our tools already facilitate data analysis. They will help you strengthen your marketing strategy, better target your communications, and enhance the attractiveness of your establishment for your customers and employees, thanks to new indicators. You will be able to offer increasingly personalized and surprising experiences, while improving your visibility and impact on the market.

Finally, our service is designed to be viral. A customer who makes a reservation will invite their friends to order. If they are satisfied and appreciate the level of comfort and exclusivity you offer, they will make their own reservations and invite other friends, and so on. With Fetchef, you will go much further than with the standard loyalty tools commonly used (which we also offer).