LoungeUp allows you to generate upsell, with a ROI between 5 and 15
A dedicated project manager assists you via email, chat and phone
LoungeUp is one of the most connected solutions with 120 partners
LoungeUp is a customer relationship management and internal operations management software that equips more than 2550 establishments in some 40 countries. This all-in-one platform combines a CRM that centralizes customer data and an ultra-personalized cross-channel communication tool (e-mail, SMS, WhatsApp, Facebook Messenger…). Its goal is to facilitate the customer journey and operational work while increasing customer satisfaction and additional revenues for the hotel.
Since 2012, LoungeUp has been helping hospitality companies manage their customer relationships at all stages of the customer journey to send the right message at the right time and ensure the hotelier meets or exceeds customer expectations, while easily generating additional revenue for the hotel.
The solution not only facilitates the customer journey but also optimizes the management of customer requests and procedures for the operational team.
The solution’s customization capabilities make it suitable for all types of accommodation: from independent hotels to palaces, as well as hotel groups and international chains, but also resorts, apartment or villa rentals, and the outdoor hotel industry.
Among its best-known references: Best Western France, Airelles Collection, Lucien Barrière Hotels & Casinos, Biografy Group, Paradores, mmv, Homair…