Smice is the insurance that guarantees that your standards are respected everywhere and by everyone.

Whether for commercial, legal or technical reasons, you need to have a precise view of what is happening in your various departments, points of sale, back office, laboratories, factories, etc…

Smice provides you with a detailed analysis of the performance of your Reception, Service, Product, Hygiene, Surveillance, Security, Cybersecurity… teams in contact with your external and internal customers.

This smart reporting enables you to take precise action on your various KPIs: turnover, customer satisfaction, loyalty, legal or security compliance, etc.

Thanks to an ultra-practical mobile app, Smice equips and engages all your staff in a quality approach based on measuring compliance.

All your feedback is then aggregated in an intelligent feedback platform that will add another dimension to your powerpoints.

To complement this in-house action, 8,000 hand-picked mystery shoppers and auditors issue reports on visits to points of sale and back office audits, providing objectivity and factual evidence for your feedback from the field.