At SUITEPAD, we bring hotels into the digital age by facilitating and streamlining communications between hoteliers and guests on one simple, easy-to-use device.

The hotel industry has already fully embraced digitization of the stages before and after a guest’s stay, but it’s during the stay that most hotels still use outdated guest directories, relying on guests contacting staff if they have requests or questions.

Our solutions have been developed with the help of renowned private and chain hoteliers from Germany, Switzerland and Austria to cater to the communication requirements and present-day needs of modern guests. Since 2012, we have equipped more than 1000 hotels and over 60,000 hotel rooms worldwide with digital guest directories, creating new communication channels while providing guests with first-class entertainment experiences.

SuitePad helps hotels engage their guests in a digital world.

– Improving guest communication

Give your guests access to all the important information about your hotel and the surrounding area at a glance. Inform them about new hotel offers, services, the latest events, and actively promote these through personalized push notifications. Be at your guests’ disposal and quickly cater to their queries, requests, or complaints while they’re in their room. SuitePad enables you to communicate with your guests wherever they are – whether in their room or at guest hotspots around the hotel.

– Higher sales revenue

Enable your guests to book hotel services such as room service, wellness appointments, or sightseeing tours directly from their room. Get your hotel shop involved by selling souvenirs or hotel vouchers, or allow your guests to book their next stay – without any third-party commission. Generate additional revenue through partner advertising such as restaurants, shops, hire-car services, and tourism associations.

– Reduce costs and optimize processes

Save yourself both time and money by updating your guest directory and equipping guest rooms with telephones, magazines, and televisions. Avoid tedious co-ordination processes and make sure your messages reach your guests or relevant staff members quickly and effectively. Give your guests the option of saying no to daily cleaning, enabling you to reduce your staffing and processing costs.