How and why use self-check-in and out solutions
Come and discover our self-service solutions for hotels. Learn how arriving and departing guests can quickly check-in/out by using their own device; indoor/outdoor kiosks or keycard dispensers. We make check-in Safe, Simple and Efficient!
Ariane is the world leader in providing self-check-in and out solutions for the hotel industry with 3.000 installations. They enable Mobile and Kiosk self-service solutions, including all required hardware, consultancy and support for services that integrate to the hotels PMS, keycard system and secure card payment.
The self-service platform provides a true omni-channel solution for all “”channels”” – kiosk, mobile, app-integrated and backoffice are all powered by the same system.
Contactless – A safe check-in and check-out is made possible with several contactless options available for kiosk and mobile.
Check-in – Arriving guests can complete their check-in on their mobile device and be alerted once the room is ready. Guests can check-in using an indoor or outdoor kiosk on arrival at the hotel. The check-in is fully automatic and ensures the safe capture of money for the hotel, an automatically encoded key to the room, and updated status in the hotel PMS.
Check-out – Check-out can also be completed at a self-service kiosk or using a mobile device. Guests can update their billing address, review their invoice, and pay any outstanding balance. Receipt and invoice can be printed or be sent by e-mail once the check-out is fully processed by the hotel PMS.
Advantages
– Complete range of solutions from single expert supplier
– Extensive library of integrations with PMS, payment and keycard providers
– Long experience in self-service solutions for the hospitality market
– Indoor, outdoor and mobile services
– Fully unattended guest arrival and departure process
– Contactless check-in from guest device combined with zero-touch key-pickup
– Avoids the need for direct interaction between guest and staff for a safe arrival
– PCI DSS certified
