hotellerie restauration

Advantages Online reservations for fast/comfortable service

Opening up a new top-of-the-range express service or all-comfort service to reservations made at certain times.

Invite customers to pre-order in advance to access these services, anticipate preparations and save time (24/7 online services). Better waste management thanks to optimum predictability and efficient stock management

Surprise on arrival: wow effect, buzz and appeal guaranteed!

The future of online reservations has arrived! Revolutionise the dining experience and the way you welcome your guests, meeting new expectations with ever greater personalisation, exclusivity and convenience. Innovate by offering new exclusive services at specific times. Anticipate, create buzz and attract all generations without any no-shows! Benefit from authentic reviews and enriched customer data for a better welcome and targeted marketing. Optimise revenue, operations and CSR by integrating easily with your website, Google Reserve, etc.

Characteristics

Premium online Reservation

  • Access to different types of service depending on the day and time of day: classic, fast or comfort service, on site, to take away or to deliver
  • Precise wishes and preferences, meal start and end times
  • Maximisation of seating plan and rotation, waiting lists
  • Zero no-show solutions

Customisation and flexibility

  • Individual pre-ordering and secure online payment to enjoy a sur-mesure, fast or comfortable service from the moment you arrive
  • Adaptation of the digital menu to the day, time, type of service, number of covers, language, invitation mode, choice limitations, etc.
  • Selection according to individual preferences, intolerances or diets
  • Suggestions for drinks or food and wine pairings

Multiple benefits and optimisation 

  • Increased revenue thanks to new services, rotas and tips
  • Greater appeal: customers in a hurry, groups, families
  • Better customer knowledge and welcome, thanks to greater availability and more information – history, preferences, spending, opinions, etc.
  • Better on-the-spot suggestions and impulse sales – the pleasures of gift-giving
  • Improved customer satisfaction and loyalty, more precise marketing targeting

Comfort & Sustainability – CSR

  • Better anticipation and planning of restaurant operations
  • Better management of staff stress and schedules
  • Optimisation of time, stocks, quantities cooked and wastage
  • QR Codes to view your offers, book or order

 

Tariff

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