Oracle hospitality opera | Bit soft

Multi-property for hotels with more complex operations

• Robust solution, built with multi-property in mind.

Management for groups and events

• Strong management module for groups and events.

Intelligent accommodation management

• Advanced rate management.

World class guest service !

Oracle Hospitality OPERA Property delivers a full-featured property-management system that enables large hotel enterprises to deliver world-class guest service.

It offers enhanced guest experiences through personalization and differentiation of the customers’ profiles and increases operational efficiency through scalability and reliability.

The flexible and integrated Sales & Catering module provides the most powerful and comprehensive tool for the banqueting businesses and superior customer relationship management.

For International Chains operators the first-class PMS software facilitates the option to centralize the database and perform multiple functions across different properties.

Functionalities

• It allows the easy management of several properties integrated in the same database.
• Complete and accurate guest information through “Profiles”.
• Rate Management Tools, discounts and promotions.
• How to manage the sales restrictions of rates or room types in order to increase your sales (Open, Close, Close to arrival/departure, Min/Max Length of Stay, Min/Max Advance Booking Days).
• Calendar and Event functions offer a complete overview of the Catering business.
• Rate Strategy – the process that automatically opens or closes rates depending on occupancy.
• Task and Activities – powerful management mode for groups and events including sales team process automation.
• Mechanisms for verifying the correctness of the information entered: CUI validation and ID Scanner.
• Tracking of all financial changes performed in the system per user.
• Reporting and analytics (over 500 native reports).
• Process module the payment commissions to Travel Agencies.
• Extensive integration through OXI (Booking Engines, Channel Manager, etc.).
• Simple Reports – dedicated tool which allows users to build their own simple reports.
• Data Extraction – S&C Opera helps extract mailing lists from the database.
• Hotel Mobile – mobile application for technical staff and housekeeping.

Key benefits for your business

• A new approach for managing hotel operations.
• Increase RevPAR (Revenue per Available Room), ADR (Average daily rate) and Occupancy Rate.
• Automated policies for managing advance payments and cancellation fees.
• Advanced options to control availability and rates Base Rates, Dynamic Base Rates, Daily Rates, Advance Dynamic Base Rates, Negotiated Rates, Custom Posting Rhythm.
• Enhanced guest experiences, improved operating efficiency and increased employee productivity.
• Comprehensive guest profiles allow for experience personalization and differentiation, contributing to enhanced customer lifetime value.
• Enhanced data security, scalability and reliability.
• New integration and optimization opportunities.
  Streamlined operations for enhanced customer experience.
• Integration of external hospitality specific systems (PBX, Pos, Internet, Pay TV, Control Access, BMS).
• Mobile Application for basic hotel needs.
• Decreased customer waiting times due to automated Check In and Check Out flows.
• Through the property calendar you can adapt your business for major events in your city (Exhibitions, Conferences, Sports Events).
• Strong and flexible reporting mode.
• Centralized database for International Chains.